Request help
Email support@trworkhub.com.au for help with TRWorkHub. Toomas Rannaste, trading as TRWorkHub, monitors this mailbox. Your company administrator can also help with membership, permissions and company records.
TRWorkHub · Support and policies
TRWorkHub support
Operator: Toomas Rannaste, an individual trading as TRWorkHub. Support: support@trworkhub.com.au. Privacy and account deletion: privacy@trworkhub.com.au. Both addresses are monitored by Toomas Rannaste.
Effective date:
What to include
Include your company name, app version, device type and operating system, the screen involved, and a brief description of what happened and what you expected. Include the approximate time and whether it repeats. Never send passwords, login codes or authentication links.
Screenshots
Remove confidential company, employee and customer information before sharing screenshots. Do not attach full timesheets or payroll records unless authorized support requests an appropriate secure transfer.
Account access
Use your invited email and check your connection. Use password recovery when needed. Administrators control membership and permissions. Contact support if your administrator is unavailable or you cannot sign in; we verify your identity and authority before changing access.
Privacy and deletion
Email privacy@trworkhub.com.au for privacy or account-deletion requests. Read the linked Privacy and Account deletion pages for details. Removing the app or disabling login does not itself delete cloud records.
Response expectations
Support requests are reviewed by Toomas Rannaste. There is no guaranteed response time or emergency support service. The application needs network access; do not assume an unsaved timesheet was submitted while offline.