TRWorkHub · Support and policies
Operator: Toomas Rannaste, an individual trading as TRWorkHub. Support: support@trworkhub.com.au. Privacy and account deletion: privacy@trworkhub.com.au. Both addresses are monitored by Toomas Rannaste.
Effective date:
You can request deletion of your TRWorkHub account and associated personal information by emailing privacy@trworkhub.com.au. Toomas Rannaste monitors this address through the support mailbox. This request route is available without signing in, including after you have left a company. Requests are reviewed and processed manually; sending a request does not instantly erase data or revoke access.
Use the subject “TRWorkHub account deletion” and provide the email used for your account and your company name. A reason is optional. Do not send passwords, login codes or identity documents initially. We will reply with any verification steps needed. You do not need to contact a former employer first to submit a request to us.
We verify identity and authority before acting, explain the consequences and agree the next steps with you. When your account is deleted, its authentication access is removed through the account-management process. Removing the app alone does not remove your account or server records.
Account and profile information that is no longer required is deleted or anonymized where safe and lawful. We review linked company records before changing identifiers so that a request does not damage required records or another person’s information.
Submitted timesheets, documents and audit history may need to remain for employment, contractual, security or legal obligations. Deleting your login does not automatically delete these company records or other workers’ records. We assess what must be retained and explain the reason and applicable retention period in the response to your request.
We will explain the expected processing timeframe after verification and confirm what was deleted or anonymized, what remains and why, and how to question the outcome. There is no promise of immediate total erasure. Backups expire through their backup lifecycle; copies already exported, emailed or shared with others may remain under their control. Contact privacy@trworkhub.com.au if you need an update.
Your company administrator can help with record corrections or access issues. You can contact us directly if you have left the company or cannot get help there. The Privacy and Support pages describe the wider arrangements.